Several types of goods are exempt from be.
Rugs direct return policy.
It must also be in the original packaging.
Returns our policy lasts 30 days.
We have thousands of rugs in stock.
Rugs direct also ranks 40th among carpets sites.
The most common issues with rugs direct are around returns which are more complicated than expected by some customers.
Send it back for no charge within 30 days.
Whether you return the goods yourself or use our collection service please affix a label showing the return address below together with your invoice number.
What is your return policy.
Rugs direct has a consumer rating of 1 5 stars from 43 reviews indicating that most consumers are generally dissatisfied with their purchases.
New rug not working out.
If it s not the right fit rugs direct offers a 30 day satisfaction guarantee.
While we love to think every rug we ship out is the perfect one for every customer we know these things don t always work out.
We are here 24 7 1 800 818 4097.
If 30 days have gone by since your purchase unfortunately we can t offer you a refund or exchange.
The range of aesthetics of rugs direct is punctuated through our extensive.
If it turns out that your rug is less than what you expected don t worry you can send it back.
We want you to feel happy with your purchase since it will be a part of your home.
If the item is damaged or appears defective see below.
The return authorization number will be sent to you once you initiate a valid return on a recently purchased order.
Your source for rugs online.
If your item is eligible for a return we will send the return authorization to you once you initiate a return.
Rugs direct is the nation s leading source for area rugs for over 20 years we ve dedicated ourselves to being the premier retailer of rugs across a range of styles from oriental rugs to contemporary rugs and indoor outdoor rugs by providing a vast yet curated assortment to consumers and trade professionals.
To be eligible for a return your item must be unused and in the same condition that you received it.
Yes all returns must have a valid return authorization number in order to be credited.