Disconnect the battery pack and tap the schlage emblem 2 4 times to completely discharge the lock.
Schlage door lock keeps going offline.
Unplugging the battery and plugging back in will fix for a few hours to days or new batteries will fix for a few days.
Anyone else with schlage locks find that they re offline this morning.
If your lock is offline there are still some ways you can lock and unlock your door.
I have two schlage touchscreen deadbolts.
Our experts will keep you in the know.
Browse commonly asked questions below or scroll down to submit your own.
Keep in mind that your lock might be named something differently other than front door.
It seems to affect all types of devices ge light switches gocontrol garage door controllers aeotek multi sensors and schlage door locks.
Schlage connect touchscreen deadbolt keep going offline.
Next press and hold schlage emblem while reconnecting the battery pack look for the 3 green check marks on the touchscreen of the lock.
Next scroll down and tap on alarm security.
If i reboot the hub through the ide they come back online.
Here are some things to keep in mind if your lock is offline.
Not sure if there were any firmware updates in the last 24 hours that caused it or what may have happened.
If your lock is having trouble reaching guard or connect it will appear as offline in the nest app.
Looks like i am going to have to go through the remove repair process again and see what happens.
At times we all need assistance.
Somunleashed march 29 2019 4 16pm 1.
I woke up today to find both of my locks are offline.
Whether you re looking for the correct pronunciation of schlage or instructions on programming a keypad lock this is a great place to start.
I am beginning to think that i have a hub.
We re at your service with strong support for all your schlage style security and installation questions every step of the way.
Friday september 4 2020.
Other one is actually slightly newer and it is offline 75 of the time.
Start by selecting your lock in the app and then tapping on the settings gear icon in the top right corner of the screen.
They ll show online for a little while and then go offline again.
Even if your lock is offline most passcodes will still work.
When the pop out menu appears tap on front door under locks.
Fall offline after a couple days.
I tried powering the locks off and on and i can still lock and unlock it by entering in the codes from the lock.
One of them is working 100 of the time without issues.
It does not directly connect to wi fi.
Smart locks electronic locks hardware accessories find a retailer.
I have tried several z wave repairs that all fail on multiple devices.
4 schlage connect locks connected to wink.
